1. Introduction

Welcome to www.birchbedbracket.com (operated under the brand birchbedbracket). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website or purchase our bedside table products.

This policy complies with applicable data protection frameworks, including the Federal Law on Protection of Personal Data Held by Private Parties in Mexico and the General Data Protection Regulation (GDPR) of the European Union.

2. Data Controller

The data controller responsible for your personal data collected via this website is www.birchbedbracket.com (birchbedbracket). For any inquiries regarding data protection, you may contact us directly at bedside@birchbedbracket.com.

3. Data We Collect

We collect personal data that you voluntarily provide to us when placing an order, communicating with our support team, or browsing our website. This information may include:

  • Full name and contact details (including delivery address, telephone number, and electronic mail address).
  • Transaction and order history relating to your purchases of bedside furniture.
  • Communications exchanged with our customer service team.

4. Payment Processing via Stripe

To process financial transactions securely, we utilize Stripe as our primary payment processing provider. When you make a purchase, your payment card details and transaction data are transmitted directly to Stripe.

Stripe processes your financial information in accordance with its own privacy policies and global payment security standards (PCI-DSS). We do not store complete payment card credentials on our servers.

5. Purpose of Data Processing

We process your personal data strictly for lawful commercial and operational purposes, including:

  • Fulfilling, packaging, and dispatching your orders for bedside tables.
  • Managing customer service inquiries and communicating regarding your purchases.
  • Complying with applicable legal, tax, and accounting obligations under Mexican and European laws.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements.

  • Transactional and tax-related records are retained in accordance with statutory limitation periods mandated by Mexican commercial laws and European tax regulations, typically for a period of up to five (5) to ten (10) years following the completion of the transaction.
  • Customer support correspondence is retained for a period of two (2) years to resolve potential follow-up inquiries before being securely deleted or anonymized.

7. Your Data Protection Rights

Depending on your jurisdiction (including rights available under European GDPR and Mexican legislation), you possess specific rights regarding your personal data:

  • Right of Access: You may request confirmation of whether we process your data and obtain a copy of your personal information.
  • Right of Rectification: You may request the correction of inaccurate or incomplete data.
  • Right of Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes collected.
  • Right to Restriction or Objection: You may object to or restrict the processing of your data under specific statutory conditions.

To exercise any of these rights, please submit a formal request to our administrative team at bedside@birchbedbracket.com.

8. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our commercial operations or legal obligations. Any updates will be published directly on www.birchbedbracket.com.